1. The Door Won't Close: Sensor Alignment
The most common reason a garage door refuses to close (or reverses immediately) is misaligned photo-eye sensors. These sensors are located near the floor on either side of the track. If the invisible beam between them is broken by dirt, a cobweb, or physical misalignment, the door won't close for safety reasons. Wipe the lenses clean and ensure they are pointing directly at each other.
2. Loud Grinding Noises: Lubrication or Rollers
If your door squeals or grinds loudly during operation, the metal rollers or hinges likely need lubrication. Use a lithium-based or silicone-based spray lubricant (never WD-40, which attracts dirt). If the rollers are visibly chipped or wobbly, they need to be replaced by a professional.
3. The Door is Stuck Closed: Broken Torsion Spring
If you hear the motor humming but the door won't lift, or if you heard a loud "bang" that sounded like a gunshot from your garage, you likely have a broken torsion spring. WARNING: Torsion springs are under extreme tension. Attempting to replace them yourself can result in severe injury or death. You must call a professional garage door repair service in Austin to handle this safely.
Frequently Asked Questions
A: Pull the red emergency release cord hanging from the trolley track. This disconnects the door from the motor, allowing you to lift it manually. Caution: only do this when the door is fully closed.
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